Returns & Exchanges

At Feno, we want you to be completely satisfied with your purchase. If your new fashion piece isn't quite right, you can return or exchange any unworn items with original tags within 30 days of delivery.

1

Initiate Your Return

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in its original condition.

3

Label and Ship

Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized shipping location.

4

Receive Your Refund

Once our team inspects your return, we will process your refund to your original payment method or issue store credit within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing